UberEats

UberEATS.

Uber Does Food Delivery!  Update: I emailed partnersdetroit@uber.com and inquired about food delivery. Yes! Uber is in the food delivery bus...

Saturday, April 9, 2016

Ratings.

Hey! Sorry it's been awhile. I've been driving for both Uber and Lyft. Doing a lot of comparing betwixt the two as to see which is the better gig. Both Lyft and Uber have a lot of similarities such as driver rating, ride acceptance rating, passenger rating, Prime Time/ Surge Pricing, and a host of others that are more techincal than anything else. However, I do like the Lyft app for the drivers' profile. A photo is taken by your mentor and is used as your profile pic, then the profile can be edited. This gives the passenger an idea of who is coming to pick them up and also a picture of the car used to pick up passengers. Uber just shows the driver's profile pic, their rating status and what kind of car they will be showing up in. Soz, still comparing as far as who seems to use Ubet versus Lyft. Yes, I'm talking about demographics. 

Lyft passengers ratings of Lyft drivers. 

Lyft asks  their clients to rate the  driver who recently provided transportation. It's the same for the drivers. However, it's common practice amongst both ride sharing companies. The exception is, Uber,  it's optional for the passengers to rate their drivers. Lyft seems to require it. This is my personal observation from convos from Lyft and Uber passengers. That can be a good or bad thing. I've noticed with Iber, yes, I started out at Five Starts and through the course of time, my ratings have fluctuated. Currently, I'm at 4.73 stars out of 5 which I was told by an Uber rep...I'm doing fine.
I have noticed a pattern developing with some cleinter and to be fair, whether it's Lyft  or Uber it's the same scenario. 
I have noticed that my ratings seem to drop off when I'm not as engaging with a passenger due to the fact, they have their nose buried in their phone! Brace yourselves this is where the rant begins! 
I respect the privacy of my passengers and if they choose to look at the phones, that is fine by me. I can focus on giving a safe ride and especially, here in southeastern Michigan, Winter hadn't left! So,  roadways can be icy or snow covered at times. Yeah, it's important to have a driver use caution when driving in these instances. I'll glance in my rear view mirror to check on my passenger and yes, their phone is more important than me! I'll ask some questions as to which way to turn or something of that nature because this sort of pasenger wants to give me directions instead of GPS. I've also leaned to use GPS( per Uber instructions) in these times, for back up purposes.  When it's all said and done after the ride is over and I have given my ratings, I'll check to see if the passenger has  rated me yet.
 With Lyft, it's very similar except, passengers can leave a message for Lyft  support as can drivers. I seem to go down in ratings or not rated at all  which greatly affects  my driver's ratings!
 Heads up people, if you, as a pasenger( in whichever country or city) rate your driver less than five stars because they didn't talk enough or taked too much whilst you're  Facebooking, Snap Chatting Tweeting or surfing the web, I'm not the problem here! I am trying to get to you to your destination safely and as quickly as possible! #justsaying Take that into consideration because it can have drivers removed from the driving platform if their ratings dip way below less than 5 stars! It totally pisses me off! 😡
Okay...rant over! 

Readers: Take note. Not all of my passengers who are on their mobile devices fall into this scenario. Some do engage in conversation with me. Unfortunately, the vast majority do not. This is solely based on my observations as a driver for both companies. 
A BIG SHOUT OUT AND THANK  YOU TO ALL WHO GENEROULSY GIVEN ME GRATUTIES! 💵
MUCHAS GRACIAS!  

Side note: sorry about the usage of differ at fonts..:I'm a dork! I forgot to switch! 😋

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